Privacy Policy

Effective Date: July 26, 2026 | A One General Trading LLC

1. Overview

A One General Trading LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws of the United Arab Emirates. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website or interact with our commercial services, e-commerce platforms, and subsidiaries.

2. Information We Collect

We collect information directly provided by you through form submissions, corporate procurement inquiries, account creation, and commercial communication. This data includes:

  • Contact Data: Full name, corporate job title, business email address, physical address, and telephone number.
  • Commercial Data: Sourcing requests, procurement specifications, order history, and billing/shipping information.
  • Technical Data: IP address, browser type, operating system, and website usage statistics collected automatically via cookies and web analytics.

3. How We Use Your Information

Your personal data is used strictly for business operations, including:

  • Fulfilling product orders, commercial contracts, and sourcing requests.
  • Responding to direct sales, partnership, or general inquiries.
  • Ensuring legal, regulatory, and Anti-Money Laundering (AML/KYC) compliance.
  • Improving website performance, security, and digital service infrastructure.

4. Disclosure & Third-Party Sharing

We do not sell, rent, or trade your personal information. Data may be shared only with verified service providers who assist in logistics, payment processing, cloud infrastructure, or compliance auditing—strictly bound by confidentiality obligations—or when mandated by UAE government authorities and judicial entities.

5. Data Retention & Security

We maintain robust administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, or alteration. Information is retained only for as long as necessary to fulfill the operational purposes for which it was collected, or to satisfy legal and accounting mandates.

6. Governing Law & Jurisdiction

This Privacy Policy, as well as all matters, claims, or legal disputes arising out of or relating to the use of this website, our digital services, or commercial activities, shall be governed by, construed, and enforced strictly in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates applicable therein.

You irrevocably submit to the exclusive jurisdiction of the Courts of Dubai, UAE to settle any dispute, controversy, claim, or enforcement action that arises out of or in connection with this Privacy Policy or your use of our services.

7. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please direct your inquiry to our legal compliance office at:

A One General Trading LLC
Dubai, United Arab Emirates
Email: contact@aonegt.com